Gaming is entertainment, not a solution to your problems. 1999 bed always wants you to play with joy and keep yourself and your family safe — find everything about our responsible gaming policy and support on this page.
1999 bed believes that online gaming should be purely for entertainment — for fun, excitement, and a great time. Responsible gaming means understanding your financial limits, time boundaries, and mental state, then making informed choices so gaming stays enjoyable.
It can be hard to notice when casual gaming gradually becomes a problem. That's why 1999 bed has always provided self-limit tools, self-exclusion options, and awareness resources to help prevent gaming addiction.
Our goal is to keep you in control at all times. We place the highest importance on responsible gaming to ensure that gaming never has a negative impact on your life — your relationships, work, studies, or financial situation.
Core principles of 1999 bed
"Gaming should be a source of joy, not stress. The well-being and safety of every player is our highest priority."
Responsible gaming principles
We are committed to your protection
Every 1999 bed account comes with free self-control tools. Set your own limits whenever it suits you.
What 1999 bed provides to keep you safe
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it cannot be exceeded — the most effective way to keep your spending in check.
Set a time limit for each session before you start. You'll receive an automatic alert when the time is up, helping you stay aware of how long you've been playing.
Temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this period, you won't be able to log in, giving you the space to clear your head.
If you feel you're losing control of your gaming, you can close your account yourself for anywhere between 6 months and 5 years. During this period, no promotional offers will be sent to you.
You can review your full gaming and transaction history at any time. It's a useful way to understand your own patterns.
Our support team is always ready to help with any responsible gaming questions or concerns. Chat with us live in real time.
Before you start, decide the maximum amount in BDT you are willing to spend today. Once you have lost that amount, stop gaming for the day — this is the most important safeguard you can have.
Use your phone's timer or 1999 bed's built-in session limit feature. Extended gaming sessions can cause mental fatigue and lead to poor decision-making.
Betting more to win back what you've lost is the biggest mistake you can make. Every game is independent — past results have no bearing on what comes next.
Never think of gaming as a source of income. Any bonus or win is simply a pleasant extra — keeping that in mind is what makes gaming truly enjoyable.
Don't turn to gaming as a way to escape anger, sadness, loneliness, or frustration. Playing in that state of mind can make things worse.
Talk openly with family or friends about your gaming. If someone expresses concern, take it seriously.
| Limit Type | Description | Active hours |
|---|---|---|
| Daily deposit | Daily Maximum Deposit | Instant |
| Weekly Deposit | Weekly Maximum Deposit Amount | Instant |
| Monthly Deposit | Monthly Maximum Deposit Amount | Instant |
| Session Time | Maximum continuous play time | Instant |
| Cooling-off | Temporary Account Break | Instant |
| Self-Exclusion | Long-term account closure | Within 24 Hours |
Keep in Mind
Lowering a limit takes effect immediately, but increasing one requires a 72-hour waiting period — this is intentionally designed to protect you.
Seek help immediately if you notice these signs
Spending money meant for bills, rent, or food on gaming, borrowing to place bets, or hiding financial problems.
Withdrawing from family and friends, experiencing relationship problems due to gaming, or being dishonest with those around you.
You feel anxious, angry, or uncomfortable when you stop gaming and find yourself repeatedly returning to it.
Chasing losses by placing increasingly larger bets and being unable to stop.
You are missing work or classes because of gaming and are unable to focus on your responsibilities.
You are losing sleep, skipping meals, or experiencing worsening physical health due to gaming.
Has any of the following happened in your life over the past 3 months? Answer honestly.
Has a family member or friend ever talked to you or expressed concern about your gaming?
Have you ever decided to cut back on gaming but found you couldn't follow through?
Do you feel irritable or restless when you take a break from gaming?
Have you ever lied to your family about your gaming activity or how much you have lost?
Have you planned to play more the next day to win back money you lost?
Has gaming ever caused you to neglect an important responsibility?
Results Analysis
If you answered "Yes" to 2 or more questions, it may be time to seek help. Contact the 1999 bed support team or set a cooling-off limit.
Get help in Bengali 24/7 via live chat. Our responsible gaming specialists are always on hand.
Activate self-exclusion at any time through your account settings or by contacting our support team.
Email us for any responsible gaming enquiries. We respond within 24 hours.
[email protected]
Gaming addiction is a treatable condition. Speak with a mental health professional in Bangladesh.
Questions you might have
Play by our responsible gaming policy — keep it fun, keep it safe. Sign up today.
18+ only. Play responsibly. Gaming is for entertainment, not a source of income.